Job Order ID: 5693
Employment Type: Contract
Job Location: Buffalo NY
Customer Application Support Specialist – 6+Month Contract – Buffalo, NY
One of our largest global clients is in the search for an Application Support Specialist. This person will be working to answer and questions or inquiries from customers, providing excellent service. They are not looking for someone that is seasoned in their career. They want someone that can grow into the organization and learn more skills along the way.
This is a great opportunity to join an outstanding organization. This is a hot opportunity that will not last long. This is one of our highly requested clients.
- Answer questions and inquiries from incoming customer calls
- Respond to email inquiries from customers
- Provide timely support and resolutions to customers
- Uninstall/reinstall applications
- Documentation of calls
- Troubleshoot web browser and connectivity issues
- 1 year of experience directly supporting customers
- Bachelor’s degree in Computer Science or related fields
- Excellent communication skills
- Excellent documenting skills