Employment Type: Direct
Job Location: Buffalo, NY 14216
Level 1 IT Technician – Direct Hire – Buffalo, NY
One of our clients is looking to add a Level 1 Technician to their team. This is the perfect opportunity to get IT experience under your belt with an organization that looks to keep their people long term and has excellent incentives.
- Associates degree in Computer Science
- Customer Service Experience
- Excellent verbal and written communication
- Able to work independently
- Troubleshoot computers and laptops
- Handle VM ware tickets
- Document ticket issues, ticket time and steps taken to resolve issue
- Prioritize tickets based on needs and importance
- Pass tickets onto Level 2 team if issues require higher level tech
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